Circle Circle

Vacancy For Student Service Officer

Note: Sorry, this vacancy is already closed!!!

Location - C hitwan 

Roles and Responsibilities

  1. Act as a first point of contact for existing students, answering enquiries and dealing with queries;
  2. Addresses students' complaints in coordination with different departments and senior management;
  3. Addresses academic appeal and issues  in coordination with Associate Program Heads and teachers on behalf of students ;
  4. Supervises student service office staff for smooth operation of the wing.
  5. Manage and maintain student files, ensuring that all relevant statutory documentation is contained therein  and that such files are kept in excellent order to meet the demands of internal and external inspection; 
  6. Keep the College Information  Management System up-to-date at all times in conjunction with the Operation and Admission  Manager;
  7. Coordinate Co-Curricular Activities (CCAs) and External Curricular Activities (ECAs).  
  8. Answer the phone of students and parents in a professional and helpful manner and take messages as accurately as possible; 
  9. Oversee pastoral care for students and act as liaison between students and professionals.